Margaret Alba monogramMargaret Alba / Marketing portfolio / LTK × Madewell
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Case study 01

LTK × Madewell In-App Sale

I made the emails, social posts, banners and decks for LTK’s in-app sale with Madewell. Event GMV was up 220%, as reported by LTK.

The challenge

In October 2023, LTK and Madewell ran an exclusive in-app sale with 20% off. There was a lot to get right before it started. Creators had to be ready to post, shoppers had to hear about it, and everything had to look like one event, with LTK’s and Madewell’s looks working together.

The approach
Setting the look.

I helped set the direction and designed each piece in Figma, blending LTK’s look with Madewell’s.

The same logo on everything.

The #LTK×Madewell logo, with its custom ×, went on every asset, over creator photos or a warm neutral panel. You could spot the event in an inbox, a feed or a story.

A countdown.

Messages went out in steps: “Starts in 1 week,” then “Is live next week” with a nudge to start favoriting, then “Is officially live in-app!” with a prompt to post and share. Each one asked for one thing.

Spelling it out for creators.

Checklists and prompts told creators to re-tag their Madewell items, schedule posts ahead of time and share styled looks, with ideas for what to post. The pro tip in the stories, that creators who share sale content earn 115% more on average, gave them a reason to bother.

What I made
Instagram stories01
A phone showing the “Starts in 1 week” story, next to the creator content story and the pro tip story.

Story series for creators: the one-week heads-up, content ideas and a pro tip.

Social posts02
Three feed posts: the exclusive in-app sale announcement, a three-step checklist to get ready, and a post of Madewell top performers.

Announcement, checklist and content ideas.

Banners03
Four banners moving from “is coming” to “is live next week,” “sale is live in-app” and “is officially live in-app.”

Banner sequence, from “is coming” to “is officially live in-app.”

Deck slide04
A slide titled #LTK×Madewell Marketing Communications, with a creator in a black blazer on the left and the Madewell blazer on a hanger on the right. Creator marketing ran 9/29 to 10/29 and shopper marketing ran 10/17 to 10/29.

A slide from the marketing communications deck. Creator marketing ran 9/29 to 10/29, and shopper marketing ran 10/17 to 10/29.

I also made the email blasts, decks and blog posts for the event.

Results

GMV, orders and clicks all went up.

+220%
Total GMV
+223%
Total orders
+105%
Total clicks

Numbers as reported by LTK after the event. I don’t have what they were compared against, so I’m showing the percentages as given.

A creator’s post about the sale
A public post from a creator about the 20% off LTK × Madewell in-app sale:
What I learned

I kept every message to one next step and gave people a reason to take it.

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